Terms & Conditions

The Site is provided for general information about our treatments, memberships, and specials, and to help you contact us or request an appointment. You agree to use it only for lawful purposes and not to:

• submit false, misleading, or someone else’s information;
• interfere with the Site’s security or operation, or attempt to access it by automated means without our permission;
• copy, reproduce, or reuse Site content, photos, logos, or branding without our written consent.

All content on the Site, including text, graphics, photos, and logos, is owned by or licensed to ARA Med Spa and is protected by copyright and trademark law. Third-party product and brand names belong to their respective owners.

Information on the Site is for general educational purposes only and is not medical advice. It does not replace an in-person consultation, diagnosis, or treatment by a qualified, licensed provider. Using the Site or submitting a form does not create a provider–patient relationship.

• All treatments require a consultation and/or medical screening, and a provider may decline or modify a treatment if it is not appropriate for you.
• Results vary from person to person and are not guaranteed. Before-and-after photos and testimonials reflect individual experiences and are not a promise of results.
• Treatments are performed by licensed providers under medical director oversight. You agree to give complete and accurate health information and to follow pre- and post-treatment instructions.
• If you have a medical emergency, call 911. Do not use the Site, forms, chat, or text messages for urgent medical concerns.

Appointments can be booked online through our scheduling partner, MyPatientNow (book online), by phone at (346) 550-7419, or in person. Submitting a consultation request on the Site is a request only; your appointment is confirmed once our team confirms it.

• Cancellations & rescheduling: please give us at least 24 hours’ notice so we can offer your time to another guest.
• Late cancellations & no-shows: appointments cancelled with less notice, or missed without notice, may be charged a late-cancellation or no-show fee of up to 50% of the scheduled service price, and we may require a deposit or a card on file to book future appointments. For members, a no-show or late cancellation may count as that month’s included treatment.
• Late arrivals: if you arrive late, your service may be shortened to keep the schedule on time, at the full service price, or rescheduled. We allow a 15-minute grace period; arrivals more than 15 minutes late may need to be rescheduled and may be treated as a late cancellation.
• Booking a time or paying online does not guarantee a specific treatment; your provider will confirm the right treatment for you at your visit.

Our memberships (currently ARA TOX Club, UNWIND, RADIANT, and ROYAL RETREAT) are monthly recurring plans. Current prices and benefits are shown on our Memberships page and at checkout. By joining, you authorize us to charge your payment method automatically each month until your membership is cancelled as described below.

• 3-month initial commitment: all memberships require a 3-month initial commitment.
• Billing: your membership is billed monthly, starting on your sign-up date and on the same day each month after that. If a payment fails, we may retry the charge and pause member benefits until your account is current.
• Freezing or cancelling: after your initial 3-month commitment, you may freeze, adjust, or cancel your membership with at least 30 days’ written notice sent by email to [email protected] or given in person at the clinic. Cancellation stops future charges; payments already processed are not refunded.
• No rollovers or transfers: monthly credits, included treatments, and banked benefits must be used within the same billing month the payment was processed. Unused credits do not roll over and cannot be transferred to anyone else.
• Service credit: where your plan allows, your monthly fee can be used as a credit toward a service of equal or greater value; you pay the difference on the day of service.
• ARA TOX Club: banked units are for the member’s own use, are non-transferable, and are redeemed at your provider’s discretion. Banked units must be used while your membership is active; unused banked units expire when the membership is cancelled and are not refundable.
• Member pricing & amenities: member discounts and spa-amenity access apply only while your membership is active and in good standing, during regular business hours.
• We may change membership prices or benefits with advance notice to active members. Changes apply from your next billing cycle after the notice.

• Specials and promotions are limited-time, available while they last, and cannot be combined with other promotions or vouchers unless we say so.
• Units, packages, and specials are non-transferable and have no cash value.
• Packages must be used within 12 months of purchase.
• Promotional pricing is valid only during the stated promotion period; we may correct pricing errors at any time.

Prices on the Site are in U.S. dollars and may change without notice; the price confirmed at checkout or at your visit applies. Online payments are processed by secure third-party payment processors, and we do not store full card numbers on the Site.

• Services, memberships, packages, and specials are generally non-refundable once purchased or performed. At our discretion, unused packages may be converted to store credit.
• Skincare products may be returned or exchanged within 14 days of purchase if unopened and unused, with proof of purchase.
• If you dispute a charge, please contact us first so we can try to resolve it quickly.

Program description. ARA Med Spa offers an optional text-message (SMS) program. If you check the SMS consent box(es) on one of our forms, you agree to receive text messages from ARA Med Spa at the phone number you provided. Non-marketing messages include appointment confirmations and reminders, consultation follow-ups, membership and account updates, and billing notices. If you separately opt in to marketing messages, you may also receive special offers, discounts, and service updates. Consent is optional and is not a condition of any purchase or service.

Opting out. You can cancel the SMS service at any time. Just text "STOP" to (346) 550-7419. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (346) 550-7419.

Carriers. Carriers are not liable for delayed or undelivered messages.

Message frequency & rates. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy. If you have any questions regarding privacy, please read our privacy policy: Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

You can unsubscribe from marketing emails at any time using the link in the email.

The Site links to or uses third-party services, such as online booking (MyPatientNow), payment processing, maps, and social media. These services have their own terms and privacy policies, and we are not responsible for their content or practices.

The Site and its content are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that the Site will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by law, ARA Med Spa and its owners, providers, and staff will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site. Our total liability for any claim related to the Site or a purchase will not exceed the amount you paid us for the product or service giving rise to the claim. Nothing in these Terms limits any liability that cannot be limited under Texas law, including liability arising from professional medical care.

You agree to indemnify and hold ARA Med Spa harmless from claims arising from your misuse of the Site or your violation of these Terms.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Fort Bend County, Texas, and you consent to their jurisdiction.

We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they last changed. Continued use of the Site or our services after an update means you accept the updated Terms. Changes to membership pricing or benefits will be communicated to active members in advance.

Questions about these Terms? Reach us at: